Exadata - How to collect ILOM snapshots?

How to collect ILOM snapshots?

The purpose of the Oracle ILOM Service Snapshot utility is to collect data for use by Oracle Services personnel to diagnose system problems.

When working with Exadata, you will eventually have to provide an ILOM snapshot to support SR#.

Try to collect a full ILOM snapshot (Oracle support team will always ask for the ILOM snapshots)

Please refer the below MOS document for more details:

How to run an ILOM Snapshot on a Sun/Oracle X86 System (Doc ID 1448069.1)

Technical Steps:

STEP1: Connect to ILOMS for which ILOM you want to collect ILOM snapshots

[root@DBNODE01 ~]# ssh CELL01-ilom
Password: 

Oracle(R) Integrated Lights Out Manager

Version 4.0.3.24 r126093

Copyright (c) 2018, Oracle and/or its affiliates. All rights reserved.

Warning: HTTPS certificate is set to factory default.

Hostname: CELL01-ilom

STEP2: Set snapshot dataset as normal 

-> set /SP/diag/snapshot dataset=normal
Set 'dataset' to 'normal'

STEP3: Provide the DB nodes username/passwords/DB node IP address and location where the ILOM snapshots get dumped

Example: set /SP/diag/snapshot dump_uri=sftp://root:welcome1@10.89.0.13/tmp/

-> set /SP/diag/snapshot dump_uri=sftp://root:welcome1@10.11.12.1/tmp
Set 'dump_uri' to 'sftp://root:welcome1@10.11.12.1/tmp'

STEP4: Check the ILOM snapshot status as beelow. If the status shows running mean ILOM snapshot collection will be still running

-> cd /SP/diag/snapshot
/SP/diag/snapshot

-> show

 /SP/diag/snapshot
    Targets:

    Properties:
        dataset = normal
        dump_uri = (Cannot show property)
        encrypt_output = false
        result = Running ----------- Snapshot running 

    Commands:
        cd
        set
        show

-> 

STEP5: ILOMS snapshot statis shows completed means, ILOM snapshots are collected. Please upload the dumpfiles to SR#

-> show

 /SP/diag/snapshot
    Targets:

    Properties:
        dataset = normal
        dump_uri = (Cannot show property)
        encrypt_output = false
        result = Collecting data into sftp://root@10.11.12.1/tmp/CELL01-ilom_1842XC204A_2019-08-05T10-49-56.zip
                 Snapshot Complete. ------ Snspshot collected successfully 
                 Done.
                 

    Commands:
        cd
        set
        show

-> 

Regards,

Mallik